In line with recent developments regarding the Coronavirus (COVID-19) outbreak in the UK and current government advice we have reviewed our procedures regarding customer site visits.
As a Company we have a duty to not only our employees but also to our clients and any others that may be affected by our actions to ensure, so far as is practicable, that they are not exposed or able to spread the virus. We have issued internal guidance to all IRM Safety employees with regard to controlling the spread of the virus and, in particular the procedures for general hygiene and hand washing.
We also appreciate that, unless the government determines otherwise, business must go on and IRM Safety will continue as far as practicable to provide our usual level of service, therefore, we have set up the following controls in relation to all client site visits:
- Your IRM Safety consultant will make a telephone call to each site at least one week before a scheduled visit date, if this visit involves overnight stays then a call will be made at least 10 days prior
- The main reason for the call will be to ensure that you are comfortable with us visiting site on the scheduled date
- The call will also establish if the site has had any instances of COVID-19 with your employees or anyone connected to the business, if this is the situation, we will need to make a further assessment to determine if the visit should go ahead
- During the visit our consultant will refrain from shaking hands with any contacts and, where possible, keep a distance of at least 2 metres from persons
- Our consultant will wash their hand on entering and leaving the building
- IRM Safety company vehicles drivers will ensure that steering wheels, door handles, gear levers, handbrakes and satellite navigation units are also disinfected daily
If the current situation escalates to a point where a ban on travel / lock-down is implemented, we have arrangements in place for our consultants to work from home, thereby still providing document, telephone, online and video support.
The coronavirus is undoubtably going to bring some interesting challenges as to how we all operate over the next few months, during this time it is important that we protect the health and well-being of all concerned and, somehow, maintain business continuity.
We will continue to monitor the situation and current advice and we will communicate any further changes should they arise.
Should you have any questions or concerns regarding the above or any other issue relating to coronavirus (or general health and safety) please contact us.